___yes ___no 2. Have you consulted with groups of end-users to help you reach decisions in your strategic initiatives? ___yes ___no 3. Did you learn what direction your competitors are taking and analyze what you can do to differentiate your product or service? ___yes ___no 4. Have you analyzed what new markets your company can tap into? ___yes ___no 5. Are you doing business internationally, or preparing to do so? ___yes ___no 6. Did you involve your customers and your sales force in creating your strategic plan? ___yes ___no 7. Are your sales goals and incentives aligned with your company's marketing strategy? ___yes ___no 8. Did your marketing team involve your entire sales team when creating your marketing plan? ___yes ___no 9. Did your marketing team share the consumer or end user data they obtained to create the plan with your sales team? ___yes ___no 10. Did your company meet with your sales team to discuss strategic areas they may disagree with and come to a mutual understanding? ___yes ___no 11. Do your product manager, chief engineer, director of operations, warehouse manager, etc. add their input when your sales people discuss customer needs with upper level management? ___yes ___no 12. Is your sales team committed to "agreeing to disagree," with your plans if necessary, and fully support the company effort? ___yes ___no 13. Does your company, recognize that where there are conflicting opinions, creativity is stimulated, and positive results can occur? ___yes ___no 14. Did management communicate the strategic plan, marketing plan, and sales strategy to the entire company and obtain staff input? ___yes ___no 15. Does everyone in your company—from sales to customer service, from marketing to R&D and from the warehouse to the front desk—fully support those plans and recognize that everyone must be on the same page if you are to succeed? ___yes ___no 16. Does your company have a diversified team, or several teams, working continuously to determine ways to make those plans work? ___yes ___no 17. Does your company realize that such teams can take fragments of ideas and structure a wide variety of options and solutions to problems? ___yes ___no 18. Does upper level management solicit, listen, and respond to all ideas, selecting the best ones to implement? ___yes ___no 19. Do your sales people enlist the help and expertise of your techs, product manager, CSR's, etc. to help their customers and do they recognize that they, too, are "in sales?" ___yes ___no 20. Do your sales people recognize that, regardless of their individual sales prowess, it requires a strong sales team for ultimate company success? ___yes ___no 21. Does your company strive to outdistance your current and future competitors with innovation? ___yes ___no 22. Is your company willing to take calculated risks to diversify what they offer and introduce new products to the market place that customers are demanding? ___yes ___no 23. Does your company strive to leverage vendor expertise and partner for success through strategic alliances? ___yes ___no 24. Does your company invest in training and learn faster than your competitors? ___yes ___no 25. Is there a sense of urgency to solve any service problems, quality problems, or problems with employee morale? ___yes ___no | |||||||||
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Christine is best known as the author of the popular
books,Wake Up and Smell the
Competition and The ART of Influencing
Customers to BUY From YOU. As a keynote speaker, conference speaker, and sales trainer she
is superlative in her field. Her impressive client list includes Fortune 100 corporations, prominent
national associations and literally hundreds of mid-sized and small businesses. |
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