Success When Selling to Business Owners

Success When Selling to Business Owners
Do you sell b2b? To achieve success when selling to business owners requires an acute awareness of these three things:

1) That person thinks about their business day and night.
2) It is very close to them.
3) It is dear to their heart. [Read more…]

Conflict Can Destroy You or Make You Great

Conflict_pointing

When you think of the word “conflict” you likely associate it with the words friction, disharmony, rivalry, disagreement, clash, dissonance, disunity, and yes…stress. “Not seeing eye-to-eye” might come to mind as well. None of these conditions are healthy, but they are not uncommon in any organization. [Read more…]

The High Performance Workplace

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This article originally appeared in the Construction Financial Management Association publication – It provides examples from the construction and CFO perspective, however, it’s concepts apply to all businesses. 

You’ve just completed checking over a new subcontractor’s construction expenditures on a large hospital project. You had reservations about using a new subcontractor on such a visible project, but the construction manager was able to persuade the CEO about the firm’s capabilities. Now, you’re beginning to see cost overruns that you will need to nip in the bud if you are to deliver the project within budget. You get up from your desk to pour yourself another cup of coffee before tackling the next task. There’s still a huge amount of work you need to get done before the end of the day, but you pour the steamy brew and pause for a few moments to gaze at the people around you. [Read more…]

Customer Experience
– United Air Lines


Here’s what is so sad about what occurred with the passenger assault on United Air Lines.  [Read more…]

For Business Success Where to Invest

Where to Invest in Your Business

For Business Success – Where You Need to Invest 

Bragging rights are never enough. You can boast all you want about the quality of your product or service and your great reputation. But if you want to experience business growth and outdistance your competitors, you need… [Read more…]

Why It’s Smart to be Direct When Communicating

Why It's Smart to be Direct

Why is it smart to be direct when you communicate?

The answer is simple: Interacting with a person who is not honest and direct can be frustrating. When an individual states their position in a direct manner, honestly, and with tact and diplomacy is far better. Below are seven reasons why it’s smart to be direct when you communicate and why direct communication should be encouraged in your company.

When You Communicate With Someone Who is Direct  

[Read more…]

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