Christine’s Blog
posted on May 18, 2012 by
Leave a Comment
Teamwork – Aligning Your Team
Forget tough! Today’s competition is fierce! Now, more than ever, your commitment to establishing a true “team” culture is vital to your company’s future success, because it is the key to obtaining a strong competitive advantage. [Read more…]
posted on May 16, 2012 by
Peer Support
You’ve heard the expression “no one is an island unto himself.” We all need help and support through life. In today’s business climate, this statement has never been more accurate. Companies are requiring more work from fewer staff and have higher performance requirements, while resources that help maintain high morale have been trimmed or eliminated. Under these conditions, business professionals are experiencing higher levels of job stress and many companies are finding it difficult to maintain high morale. There’s an essential team skill companies can apply that can help. It’s called peer support. [Read more…]
posted on May 16, 2012 by
How to Keep Customers
Today’s customers have higher expectations, more choices, more service savvy, and they are more discriminating than ever before. But don’t worry. The tips you glean from this article will help you to satisfy their demands. [Read more…]
posted on May 14, 2012 by
Get Serious about Customer Service
It goes without saying that outstanding customer service is now an imperative for business success. Customers don’t need much of an excuse to head over to your competitor if your business falls even the slightest bit short in the level of service you provide. And in today’s economy, you can’t afford to lose even one customer. [Read more…]
posted on May 12, 2012 by
Who Stole Your Enthusiasm?
No. That is not a rhetorical question, not really. But you may be one of many people who are having difficulty in experiencing any enthusiasm lately. This is quite understandable, and is directly related to the trials of living and working in today’s high-pressure working environment and challenging economic situation.
With far too many people worried about their future and seeing the glass as half-empty, not half-full, it’s no wonder so few are enthusiastic about anything. What to do? You cannot always control what happens around you, but you can learn from the wise. I believe Walter Chrysler said it best: “The real secret of success is enthusiasm. Enthusiasts are fighters. They have fortitude. They have staying qualities. Enthusiasm is the bottom of all progress. [Read more…]
posted on May 12, 2012 by
Increase Your Sales – Stop Selling Start Building Relationships
If you want to increase your sales remember this: “Businesses don’t do business. People do business.”
Smart business professionals know this. In fact, the most successful business owners, executives, and sales professionals have one thing in common. They know how to build relationships that result in extraordinary returns—close personal customer connections that yield increased sales and long-term profitability. [Read more…]
posted on May 10, 2012 by
The Customer Has Changed. . . So Must You
Wake Up! The world is changing more rapidly than ever before and, along with it, so is the customer. They rule. Regardless of whether you sell to consumers or business-to-business, your customer has more choices, is better informed, more cost-conscious, and more demanding than ever. It seems if you don’t give them what they want, how they want it, when they want it at the price they’re willing to pay, they’ll just head over to your competitor. [Read more…]
posted on May 10, 2012 by
The Customer Rules!
There’s no doubt about it, the customer rules in the new economy—an all too familiar mantra these days. Your customer is the “King” or “Queen” who tells you what they want, how they want it, what they are willing to pay for it, and most important, how they want to be serviced. They are the ones who determine whether your company will win or lose—and rest assured, if you don’t give them what they want, your competitor will. [Read more…]
posted on May 10, 2012 by
How to Treat Customers
Most people have heard the old expression, “A bird in the hand is worth two in the bush.” But, if you’re in business, it will probably mean more to you than anyone else. In fact, it’s a motto that should be posted over your office as a reminder that your existing customers are worth a great deal to you and your company. How you treat customers is of the utmost importance. [Read more…]
posted on May 8, 2012 by
Be an Ambassador or An Assassin
Competition is getting tougher every minute. In fact, your competition is vying for YOUR customers and plotting ways to get them as you’re reading! [Read more…]
