Christine’s Blog
posted on December 4, 2017 by
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Success When Selling to Business Owners
Do you sell b2b? To achieve success when selling to business owners requires an acute awareness of these three things:
1) That person thinks about their business day and night.
2) It is very close to them.
3) It is dear to their heart. [Read more…]
posted on September 9, 2017 by
Conflict Can Destroy You or Make You Great
When you think of the word “conflict” you likely associate it with the words friction, disharmony, rivalry, disagreement, clash, dissonance, disunity, and yes…stress. “Not seeing eye-to-eye” might come to mind as well. None of these conditions are healthy, but they are not uncommon in any organization. [Read more…]
posted on May 30, 2017 by
The High Performance Workplace
This article originally appeared in the Construction Financial Management Association publication – It provides examples from the construction and CFO perspective, however, it’s concepts apply to all businesses.
You’ve just completed checking over a new subcontractor’s construction expenditures on a large hospital project. You had reservations about using a new subcontractor on such a visible project, but the construction manager was able to persuade the CEO about the firm’s capabilities. Now, you’re beginning to see cost overruns that you will need to nip in the bud if you are to deliver the project within budget. You get up from your desk to pour yourself another cup of coffee before tackling the next task. There’s still a huge amount of work you need to get done before the end of the day, but you pour the steamy brew and pause for a few moments to gaze at the people around you. [Read more…]
posted on April 12, 2017 by
Customer Experience
– United Air Lines
Here’s what is so sad about what occurred with the passenger assault on United Air Lines. [Read more…]
posted on April 7, 2017 by
For Business Success Where to Invest
For Business Success – Where You Need to Invest
Bragging rights are never enough. You can boast all you want about the quality of your product or service and your great reputation. But if you want to experience business growth and outdistance your competitors, you need… [Read more…]
posted on March 5, 2017 by
Why It’s Smart to be Direct When Communicating
Why is it smart to be direct when you communicate?
The answer is simple: Interacting with a person who is not honest and direct can be frustrating. When an individual states their position in a direct manner, honestly, and with tact and diplomacy is far better. Below are seven reasons why it’s smart to be direct when you communicate and why direct communication should be encouraged in your company.
When You Communicate With Someone Who is Direct
posted on February 1, 2017 by
Sales Success Against the Odds
This is just one of many David and Goliath sales success stories about how the partners of a company thought that a new salesperson had no chance at winning proved to everyone that she had what it takes to compete with the best and at the highest levels. A positive attitude, determination, the courage to take on a huge challenge with little experience and succeed in sales against the odds is what makes many sales professionals so dynamic. [Read more…]
posted on December 21, 2016 by
For Sales Success –
Enhance the Buying Experience
Selling has become more complex than ever. Customers have more choices, are better informed, more discriminating, more cost-conscious, more “service savvy,” more risk-averse, and more demanding than ever before. How can sales professionals excel in this environment?
Enhance the Buying Experience! [Read more…]
posted on August 13, 2016 by
Teamwork-Essential For Increased Productivity and Profitability
The customer rules. If your entire team doesn’t excel in every aspect of the customer experience, customers will take their buying power elsewhere. Focused teamwork is essential.
Every single encounter that the customer has with your organization must be undeniably more superior to that provided by any of your competitors. If you can achieve this goal, your result will be a reputation for World-Class Customer Service and the highest levels of customer loyalty. You will also have the ability to obtain higher levels of customer advocacy, obtain more referrals, your company will benefit from advocates’ powerful word of mouth advertising, and you will see results where it counts…in your bottom line. [Read more…]
posted on August 5, 2016 by
A Key to Sales Success –
Become a Master of…
- Your products
- Your industry
- Sales communication
- Relationship Building
- Negotiation
- Your customers’ wants, needs, and expectations
- Yourself
