Women Buy More Tires Than Men: Adapt Your Selling Style and Your Business Environment

WomenBuytires

By Christine Corelli and Doug Dvorak

Smart automotive service businesses and tire dealers adapt their selling style when interacting with a female customer. They also take steps to ensure their environment is appealing to women and would be considered as “Female-Friendly.” They have recognized the importance of these vital aspects of business success. [Read more…]

Schmooze Difficult Customers

difficult customers

One of the most challenging situations is to turn difficult customers into loyal customers. If you can do so, then you may not only gain a new loyal customer but also create an advocate for your business. When you encounter a difficult customer, instead of getting angry and defensive, be respectful, apologetic and humble. [Read more…]

The Best Questions to Ask – Hone your Communication Skills

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If you’ve heard it once you’ve heard it a thousand times. No matter what you do for a living or what job-position you hold, communication skills are critical to your success. [Read more…]

Managing and Motivating the Younger Generation

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What Young Employees Want

One of the most challenging issues facing managers today is managing and motivating the Younger Generation. Many think it’s impossible to bridge the gap, yet others have been very successful in obtaining high performance from “Gen Y.” They have realized that it’s a myth that young people don’t want to work hard. [Read more…]

Don’t Throw in the Towel Too Soon and Make Those Dreaded COLD CALLS

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(An excerpt from the ebook-“The ART of Influencing Customers to BUY from YOU.”)

When should you stop calling a qualified prospect who doesn’t return your calls? I can remember the days when I was working in sales for an international training and development company. The sales manager gave me an answer to that question which still stays with me today. He said, “Until you hear the words “NO, I’m not interested.” [Read more…]

Tips for Financial Advisors Success at a Client Event

TipsforFinancialAdvisors

Financial Advisors and Financial Service Professionals and Wealth Management Firms-

Do You Know How to Connect at an Event and Avoid Missing New Client Opportunities?

It’s amazing how few insurance and financial services professionals have no clue how to make connections at an event.  I’ve seen too many pros attend networking events in hopes of making connections that will result in new clients, but they don’t know how to maximize the opportunities these events provide. I’ve been at numerous financial advisor and wealth management client events. These cost a great deal of time and money. The people work hard to promote the event to ensure a good turnout, then fail to connect at the event in the right way. [Read more…]

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