The customer rules! It’s an all too familiar mantra, but it warrants repeating. After all, the customer ultimately decides whether your retail business will succeed or fail. That fact alone puts them in charge. [Read more…]
posted on April 30, 2012 by
Keeping Superior Salespeople
Finding top salespeople is one thing; keeping them is another. Fully trained and seasoned salespeople are a valuable asset to your company. You simply can’t afford to lose them. [Read more…]
posted on April 24, 2012 by
Are You Referral Worthy?
Be honest now. How often do you ask for and/or receive referral leads? If you do make the “ask,” you probably need to step up the pace. [Read more…]
posted on April 22, 2012 by
Sales – Selling Through Tough Times
This article has appeared in numerous publications.
Experiencing a selling slump? If you are, it’s a tough situation indeed. It can not only hurt you financially, but it can damage your ego–especially if you feel you’re doing everything right and you still can’t see a breakthrough. It can also cause you to worry about job security and make your company vulnerable to the competition. What to do? [Read more…]
posted on April 16, 2012 by
ASK QUESTIONS AND LISTEN Like Harley-Davidson
Harley-Davidson made news (and a fortune) by asking a great question. Here’s the short version of this amazing success story. [Read more…]
posted on April 15, 2012 by
Generating Business in a Challenging Economy
As in life, business undergoes the cyclical patterns of nature and the environment. Today, companies are entering a cycle of demanding challenges created by the economic downturn in key industries. [Read more…]
