Forget tough. Today’s competition is fierce! Now, more than ever, your commitment to establishing a true “team” culture is not optional, it is vital to your company’s success, and is a major key to survival in today’s tough economy. [Read more…]
posted on August 13, 2016 by
Teamwork-Essential For Increased Productivity and Profitability
The customer rules. If your entire team doesn’t excel in every aspect of the customer experience, customers will take their buying power elsewhere. Focused teamwork is essential.
Every single encounter that the customer has with your organization must be undeniably more superior to that provided by any of your competitors. If you can achieve this goal, your result will be a reputation for World-Class Customer Service and the highest levels of customer loyalty. You will also have the ability to obtain higher levels of customer advocacy, obtain more referrals, your company will benefit from advocates’ powerful word of mouth advertising, and you will see results where it counts…in your bottom line. [Read more…]
posted on September 3, 2012 by
Aligning Your Sales and Customer Service Team For Results Through Teamwork
Today’s customers are more service savvy than ever. If you don’t excel in every aspect of their experience customers will head straight over to your competitor. Sales and customer service staff must work together as highly effective teams – all working toward the same goal – increasing sales and developing a reputation for superior customer service. What is required is true teamwork. [Read more…]
posted on July 18, 2012 by
Create a Winning Team With Confidence
Every season, sports professionals state with supreme confidence that they will be the champions by the end of their respective seasons. Of course, there can be only one champion. No way around it. [Read more…]
posted on May 18, 2012 by
Teamwork – Aligning Your Team
Forget tough! Today’s competition is fierce! Now, more than ever, your commitment to establishing a true “team” culture is vital to your company’s future success, because it is the key to obtaining a strong competitive advantage. [Read more…]
posted on May 16, 2012 by
Peer Support
You’ve heard the expression “no one is an island unto himself.” We all need help and support through life. In today’s business climate, this statement has never been more accurate. Companies are requiring more work from fewer staff and have higher performance requirements, while resources that help maintain high morale have been trimmed or eliminated. Under these conditions, business professionals are experiencing higher levels of job stress and many companies are finding it difficult to maintain high morale. There’s an essential team skill companies can apply that can help. It’s called peer support. [Read more…]
