Christine Tells it Like it Is
“What’s the kiss of death? Doing things the same way you’ve always done them. It’s time to kill the Status Quo!” – Another: “Thinking your delivery of customer service is ‘Good Enough’.”
The Charisma of Christine …
Substance with Style
Want to make a big impact in your organization? Christine brings all the elements that you look for in a speaker: content, research, creativity, attention to detail, high energy, interaction, customization.
What Your Group Will Receive – VALUE
- Information and ideas
- Powerful strategies and skills
- Solutions to their most pressing problems
- Action items plus inspiration and motivation to implement the ideas, skills and strategies they learn
Examples of Takeaways Christine Drives Home to Help You to Drive Business Growth and Fuel High Performance
“Revenue is really nice. Profit is what matters.”
“Everything starts and stops with LEADERSHIP.”
“In racing, the goal is to get to the finish line. In life, it’s HOW you get there that’s important.”
“People change when the pain of not changing is greater than the change itself.”
“The Number One cause of business failure is failure to find new customers.”
“Accountability creates excellence. Every person in your company should know what, specifically they should be accountable for.”
“Change brings challenges. But we have choices. Choose to adapt. Choose a positive attitude. Choose to excel in all you do. Choose happiness!”
“Customer service is not a department. It’s an attitude. It’s a philosophy. It requires total dedication and a genuine desire to help people. It’s the same with selling. Selling is helping. Selling is serving.”
“The moment you think you’re ahead of the competition, they will have the advantage.”
“Sometimes you have to slow down in order to speed up business. Look at your business with the eye of an unbiased, outside consultant. What are your strengths? What needs improvement?”
“Businesses don’t do business. People do business. It’s the people in a company that are the differentiation factor.”
“What’s the one thing your competitor cannot duplicate? YOU.”
“There is no mystical magical secret to sales success. But if there were, it would be to believe. Believe in what you sell. Believe in your company. Believe in your team. Most important, believe in yourself. Then, make the customer feel that same belief.”
“Leadership is a privilege. Each and every day you have opportunities to make a difference in the lives of those you lead.”
“The customer is always right? Wrong! But the customer is always the customer. There is no right or wrong.”
“Like a great football team, a great company rounds out its defense with ferocious competitiveness, and a commitment to win the game.”
“Advertising alone can’t transform a brand. Advertising merely makes a brand Promise. It can’t deliver on it. Are you delivering on your promises?”
“The key to employee motivation is to make people feel they are working WITH you and not FOR you.”
“Hope is not a strategy!”
“Some people major in the minors…By planning but not DOING, By not prioritizing, By promoting people to management positions and not training them on leadership. By not consistently reinventing their business. By being close-minded and not open to new ways of thinking and doing.”
Examples of Christine’s Takeaways on Personal Success
“Success is not always based on your degree, how much money you have, and how smart you are. It’s based on how you THINK.”
“You can rarely reach your destination overnight. But you can change your direction overnight.”
“Discipline is doing what you don’t feel like doing. Your daily discipline determines your success.”
“Keep the promises you make to yourself.”
“You may not be in a job position you love, but if you can learn to love it, you will be more joyous, more creative, and simply make life better for everyone around you.”
“Attitude isn’t everything. If you’re 5 ft. tall, and you want to be a professional basketball player, you may be setting yourself up for disappointment. But a positive attitude sure does draw people toward you, and helps you to cope with the many challenges you must face each day.”
“The power of choice in how you handle any situation is yours and yours alone.”
“Business is changing, technology is changing, society is changing. But there’s one thing that will never change…the human spirit.”
“The purpose of life is to have a life WITH a purpose!”
“Happiness is not having everything you want; It’s wanting everything you have.”
