The food was good. The location, great. Prices were reasonable. And service was consistently better than corporate standards.
The only thing that was missing was customers. How could we be doing everything so right and yet have so little left to pay the bills? [Read more…]
Today’s customers are more service savvy than ever. If you don’t excel in every aspect of their experience customers will head straight over to your competitor. Sales and customer service staff must work together as highly effective teams – all working toward the same goal – increasing sales and developing a reputation for superior customer service. What is required is true teamwork. [Read more…]
If you’ve heard it once you’ve heard it a thousand times. No matter what you do for a living or what job-position you hold, communication skills are critical to your success. [Read more…]
While conducting research for my new book, Capture Your Competitors’ Customers, and KEEP Them, Bob Faught, a valued client and VP of Marketing for Nova Solutions, shared the experience below. (At the time it occurred, he was a regional sales manager for a commercial furniture manufacturer.) [Read more…]
CHRISTINE CORELLI & ASSOCIATES, INC
6401 Lincoln Avenue Suite 204
Morton Grove, IL 60053 (20 Minutes from Downtown Chicago – 20 Minutes from Chicago airport )
(847) 477-7376
Email Christine
