Positive Attitude — Enough Already?

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“It’s easy enough to be pleasant, when life flows by like a song.
But the person worthwhile is one who will smile, when everything goes dead wrong.”

– Ella Wheeler Wilcox

We’ve all heard enough about positive attitude. If you agree, you can skip reading this issue–but at your own risk. Keep in mind that, according to a Stanford Research Institute study success is 88 percent attitude and 12 percent education. The results should be no surprise to anyone. Maintaining a positive attitude is an important factor in your ability to succeed in life and stay sane through tough times. It’s also a topic of great importance to my clients. [Read more…]

Be an Ambassador or An Assassin

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Competition is getting tougher every minute. In fact, your competition is vying for YOUR customers and plotting ways to get them as you’re reading! [Read more…]

OBTAINING CUSTOMER LOYALTY

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Who Am I? I’m One Tough Customer

I’m either Your No. 1 fan or – your worst nightmare.

How you treat me will decide which

Who am I? Permit me, please, to describe myself… [Read more…]

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