(This Article was published by Packaging Horizons Magazine – Reprinted With Permission)
Keep your professional skills and business tools at the cutting edge. Anyone who has watched a talented craftsperson at work knows that the tools are just as important as the materials and the knowledge that go into creating the finished piece. [Read more…]
We have all heard a great deal about the importance of displaying behaviors and using effective phrases that promote customer loyalty. Likewise, we’ve heard plenty about how we must take those “Extra Steps” to exceed customer expectations. No matter how often you’ve heard it, it always warrants reinforcement, as today, every business is in a race for growth with no finish line in sight. If you want to promote a positive image, develop a good reputation, and establish customer loyalty, service excellence must be demonstrated on a daily basis. And, you must exceed customer expectations in your sanitary and supply business wherever there may be an opportunity to do so. [Read more…]
Several years ago, Max Gunther authored a book entitled, “The Luck Factor.” For twenty years, he researched and studied successful people on all levels and from many walks of life. His objective was to determine whether there is truly such a thing as “luck.”
What his research proved, was it wasn’t so much the “luck” factor that gave them their success, but it was more due to the fact that an overwhelming majority of those who felt they had achieved success possessed the “Like Factor.” He found that people who were genuinely friendly, outgoing, and had a great sense of humor had the odds in their favor to achieve success in both their business and personal lives. [Read more…]
“Whose job is it to keep you motivated?”
When employees are asked this question, you might think the response would be “It’s my job to keep myself motivated.” But, in reality, the most frequent and correct answer is, “It’s my boss’s job.” [Read more…]
It goes without saying that outstanding customer service is now an imperative for business success. Customers don’t need much of an excuse to head over to your competitor if your business falls even the slightest bit short in the level of service you provide. And in today’s economy, you can’t afford to lose even one customer. [Read more…]
Wake Up! The world is changing more rapidly than ever before and, along with it, so is the customer. They rule. Regardless of whether you sell to consumers or business-to-business, your customer has more choices, is better informed, more cost-conscious, and more demanding than ever. It seems if you don’t give them what they want, how they want it, when they want it at the price they’re willing to pay, they’ll just head over to your competitor. [Read more…]
CHRISTINE CORELLI & ASSOCIATES, INC
6401 Lincoln Avenue Suite 204
Morton Grove, IL 60053 (20 Minutes from Downtown Chicago – 20 Minutes from Chicago airport )
(847) 477-7376
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