Is your store experiencing a selling slump? If it is, it’s a tough situation. It can not only hurt you financially, but it can damage your morale and your ego — especially if you believe you’re doing everything right but still can’t make progress. And, needless to say, a consistent decline in sales can also cause you to worry about whether you can stay in the retail environment. [Read more…]
ASK QUESTIONS AND LISTEN Like Harley-Davidson
Harley-Davidson made news (and a fortune) by asking a great question. Here’s the short version of this amazing success story. [Read more…]
Generating Business in a Challenging Economy
As in life, business undergoes the cyclical patterns of nature and the environment. Today, companies are entering a cycle of demanding challenges created by the economic downturn in key industries. [Read more…]
Recession – Until Things Turn Around What to Do?
March 2001 the US economy slides into a recession, but by the time “powers that be” decided to make the announcement in 2002 it was old news! Many organizations have already taken a hard hit from the economic downturn, they have been taking measures to survive long before then. It’s 2003, and they still are. And they don’t need anyone to tell them that the economy is taking a lot longer to turn around than anticipated. [Read more…]
OBTAINING CUSTOMER LOYALTY
Who Am I? I’m One Tough Customer
I’m either Your No. 1 fan or – your worst nightmare.
How you treat me will decide which
Who am I? Permit me, please, to describe myself… [Read more…]