Business Growth – Do You Have the Drive to Win?

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Whether you’re a business owner, an executive, or a manager, you’re always faced with the challenging task of finding new ideas and strategies that will drive business growth. If you drive smart, your result can be well worth the long trip to increased sales, higher commissions, advanced levels of customer retention, improved productivity, and increased profitability. [Read more…]

Capture Your Competitors’ Customers – Even When The Boss Says It Can’t Be Done

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While conducting research for my new book, Capture Your Competitors’ Customers, and KEEP Them, Bob Faught, a valued client and VP of Marketing for Nova Solutions, shared the experience below. (At the time it occurred, he was a regional sales manager for a commercial furniture manufacturer.) [Read more…]

The Good Boss

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(Following is an excerpt from Christine’s manual – Hiring and Retaining Quality Employees)

Those of you who are familiar with my work know I often speak of how I’ve come across a few companies who seem to tolerate “bad-bosses” – leaders who destroy morale and dampen productivity. Some have actually caused quality employees to leave. [Read more…]

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