Are you serious about improving the level of service you now provide? Of course you are! Providing outstanding client service is an imperative for business success. This holds true whether you have 10 or 10,000 people working for you. Below are Seven Steps you can take to make a positive impression and improve the level of client service you now provide. [Read more…]
Serious About Client Service? – Seven Steps to Improve Your Service
Service Excellence for Customers – Get “Ritzy”
The Ritz-Carlton Hotel Company L.L.C. is considered by many business experts to be the epitome of customer service excellence. In fact, the Ritz-Carlton Creed is well known and taught in many customer service seminars: “The Ritz-Carlton Hotel is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. [Read more…]